PRIVACY AND SECURITY POLICY

The website www.max-complex.com, operated by Max Complex Dış Ticaret Limited Şirketi, located at Yakuplu, Hürriyet Blvd, 34520 Beylikdüzü/Istanbul, respects your privacy. Below is an explanation of how your information is used. It may be required to provide certain personal information including but not limited to: name, surname, gender, age, username and password, email, ID, address, credit/debit card numbers, expiration date, security code, and recipient details of orders. These details will be protected under strict security and privacy standards.

You may visit the website without providing personal information and access product and service details, reports, human resources, and other offerings. If you choose to provide your personal information, it will not be shared with any third party or institution without your knowledge or consent, unless required by law. These details are protected with the highest levels of security and confidentiality. You may read our Clarification Text regarding the processing and use of this data.

Forms on www.max-complex.com are used solely for product/service applications and purchases. The website does not share any collected information with third parties unless legally required or approved by the customer.

Our website does not link to external websites. Our privacy commitments apply only within our domain and not to external websites. Any information usage, ethics, privacy principles, service quality, or resulting damages from other websites accessed via advertisement, banners, or content links are the sole responsibility of those websites. Max Complex does not assume responsibility for such cases.

Customer information may be disclosed to official authorities only if required by law or regulation. All data entered by the customer can only be accessed and changed by the customer. It is not possible for others to access or alter this information.

Due to continuous improvements and updates to our systems and services, this Privacy Policy may be revised from time to time. We reserve the right to make changes or updates to this content at any time. Continued use of the website after such changes constitutes acceptance of those changes.

Max Complex, its affiliates, partners, employees, directors, or agents shall not be liable for any damages (including special, incidental, indirect, or punitive damages) resulting from the collection, use, transfer, processing, or storage of your personal data obtained through access or use of the website.

Max Complex is not responsible for any direct or indirect damages or costs resulting from errors, interruptions, transmission delays, computer viruses, or system failures that may occur during your use of the website.

All copyrights to the content, organization, and layout of the website belong to Max Complex. Any trademarks, patents, intellectual property, and other proprietary rights to the content remain with the company. No individual or organization may use or link to any part of this website on another site without prior written permission.

Despite taking all necessary data security measures, if a cyberattack compromises personal data or allows unauthorized access, Max Complex will immediately notify the affected individuals and the Personal Data Protection Board and take necessary precautions.

For more information regarding our privacy policy, please contact us through our customer service or communication channels.

PAYMENT SECURITY

Our payment infrastructure is secured by Sipay POS, one of Turkey’s most trusted payment providers. Sipay POS ensures both business and customer card security with PCI DSS-compliant systems and experienced personnel.

FRAUD PREVENTION

Online payment fraud is taken seriously. With advanced fraud filters and monitoring by dedicated fraud teams, Sipay OS identifies and blocks suspicious transactions to keep cardholders protected.

CARD SECURITY

Sipay POS uses SSL-certified payment pages and PCI-DSS compliance to ensure secure transactions. This increases consumer trust and improves conversion rates by minimizing concerns during payment.

SECURITY MEASURES OF OUR E-COMMERCE SYSTEM:

Firewall Protection

256-bit SSL Certificate: SSL (Secure Sockets Layer) encrypts user data for secure transmission.

Proprietary Encryption System

If you have questions about this Privacy Policy or wish to update your personal data or preferences, please contact us at:

Email: info@max-complex.com

Phone: +90 543 931 56 01

Mailing Address:

Max Complex Dış Ticaret Limited Şirketi

Attn: Customer Relations Department

Yakuplu, Hürriyet Blvd, 34520 Beylikdüzü/Istanbul